Thank you Loan Care. Your app is the easiest login, search and pay app I’ve ever used. I’m 51 and I have always enjoyed the hand to hand; face to face method. Computers and it’s advance technology has made life simpler and faster for the next generation and the next as it continuously progresses. I’m happy to see that you’ve simplified the payment process for your customers. Five stars!Audio not good , 06/22/2024
I tried to pay my mortgage via the website and successfully signed on I thought until it asked for the SMS passcode which successfully generated but when I enter it, the page would freeze up and eventually ask if I didn’t receive the passcode. I tried more than ten times between two internet platforms to no avail. So I said let me try the app. I successfully logged onto the app. It kept trying my facial recognition to push the transaction through but would return with an “oops something went wrong” message. I decided to try it one last time and it worked. I just paid another mortgage for another bank within a 20 second window and received a success email. Please do better! It doesn’t help when all mediums for making payments are tedious and don’t work!
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at socialsupport@loancare.net. Thank you.D'paul_mommy , 03/11/2024
I was very skeptical and expected a terrible experience based on the reviews for this app. I am pleasantly surprised. I was able to make my payment easily, all account info was saved, and my tax documents were easily accessible. People just don’t like change, and that’s okay too. This app does what it’s supposed to!
Thank you very much for your 5-star review.
The developer, LoanCare , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
The following data may be collected but it is not linked to your identity:
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Compatibility iPhone Requires iOS 14.0 or later. iPad Requires iPadOS 14.0 or later. iPod touch Requires iOS 14.0 or later.