FTB exercises its administrative authority to take involuntary collection actions on behalf of DMV. In fiscal year 2016-2017, FTB handled approximately 1.35 million accounts for DMV and collected nearly $187.8 million.
DMV mails an annual renewal notice to the last known registered vehicle owner 60 days before the registration expiration date. If the registered owner fails to pay the renewal amount by the expiration date, DMV sends a delinquent notice that is marked Final Notice 30 days after the registration has expired. The third and last notice that DMV sends is also marked Final Notice and is sent 30 days after the second notice. This notice also advises the registered owner that their unpaid account is being referred to the Franchise Tax Board (FTB) for collection action.
Throughout the collection process, DMV retains management responsibility for all referred accounts. We refer all account disputes or complaints to the DMV Liaison Section or to the debtor’s local DMV field office for resolution, allowing DMV customers to deal directly with their local DMV field office.
By the time we receive an account referral, the debt is generally 90 days delinquent. We immediately issue a Demand for Payment Notice. If the debtor does not respond to the notice within 10 days, we begin involuntary collection actions, such as bank and wage levies.
As DMV’s collection agent, we forward all funds collected to DMV. DMV then makes disbursements to various state and county agencies.
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